Zenza Spa & Massage Group

Spa Etiquette

Reservations
All of our services are performed by appointment only.  You can book your reservation by calling us at 201-227-8070 or by using our extremely user-friendly booking engine on www.zenzaspa.com.  A valid credit card or gift certificate number is required to guarantee your appointment.  You may request a specific gender massage therapist while booking an appointment though we cannot guarantee that we will have your request available at all times.  In home appointments require a minimum of 48 hours advance booking time.


Cancellations

Please allow at least 2 hours notice when canceling or rescheduling your reservation.  No-shows and cancellations less than 2 hours from scheduled appointment time will be charged the full price of the session.  We sincerely appreciate your understanding that our therapists are reserving their time and talents especially for you and must be compensated for their time.


Medical Issues

A short medical intake form must be filled out before any massage or chiropractic services can be performed.  If you are pregnant, have a serious injury or illness, fever or any other issues we should know about, please let us know as soon as possible as medical clearance may be required before the sessions.



Arrival Time

In order to provide you with the optimal comfort and relaxation experience, we suggest arriving for your appointment 10-15 minutes ahead of time so that any necessary paperwork can be filled out and any last minute treatment changes and rushing can be kept to a minimum.  In the event that you arrive late, please be advised that your session will end at its scheduled time so there are no delays with the next client.


Clothing and Your Comfort Level

If you are new to massage, it's not unusual to feel a bit anxious regarding what to wear (or what not to wear!).  Once you are escorted into the treatment room, you'll be instructed to undress to your level of comfort.  This means exactly that...if you feel more comfortable leaving certain articles of clothing on, by all means do so.  Only areas of the body being worked on will be uncovered.  If you are scheduled for either Thai Massage or Shiatsu, please wear loose fitting clothing (usually sweats or yoga pants and a t-shirt are fine) as these modalities are performed on the floor, fully clothed with significant stretching.



Payment options

We accept all major credit cards, cash, personal checks (with valid ID) and our gift certificates.  In home appointments require prepayment of either cash or credit card only.  We also happily accept Spa Finder, Spa Wish and Wayspa gift certificates.  Please be advised, however any third party gift certificates or cards do not qualify for any discounts, promotions or specials (unless specifically offered on their "spa deals" listings) and regular prices will apply.



Children

We respectfully request that you not bring children unless they are scheduled for services.  Children under the age of 18 receiving services at Zenza Spa must be accompanied by a parent or guardian at all times.


 

Call for an appointment or book online now!
We accept all major credit cards.  

Zenza Spa & Massage Group
(201) 227-8070
zenzaspa@verizon.net
14 N. Dean Street,
Englewood, NJ 07631



Web Hosting Companies